Privacy policy

At ohd, we are committed to protecting your personal information. This Privacy Policy explains what we collect, why we collect it, how we use it, and the choices you have. It should be read alongside our Terms & Conditions.

This policy applies only to information collected directly by us through our website, not through third-party platforms you may interact with separately.

Information we collect

When you place an order, sign up for updates, or contact us, we may collect details such as your name, email address, shipping and billing information, and a phone number if required for delivery.

Payments are processed securely by third-party providers. We do not store or have access to your full payment information.

We may also collect basic browsing data when you visit our site, such as device type, IP address, pages viewed, and activity through cookies.

How we use your information

We use your information to fulfill orders, arrange delivery, provide customer support, communicate with you about purchases or inquiries, and improve our website and customer experience. Marketing emails are only sent if you choose to opt in.

Sharing with trusted services

We do not sell your personal information. We only share information when necessary to operate our store, such as with payment processors, shipping and logistics partners, and services that support ecommerce, analytics, or advertising. These partners only receive the information required to perform their role.

Cookies

Cookies help make your experience smoother and more efficient. We use them to enable essential checkout and cart features, understand how visitors use our site, and improve performance through testing. You can disable cookies in your browser settings, though some parts of the site may not function properly.

Your rights

You may request access to your personal information, ask us to update or correct it, request deletion where applicable, or request that we transfer it. To exercise these rights, or if you have any questions about this Privacy Policy, please contact us at contact@ohd.studio

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.