Shipping policy

All orders are shipped worldwide from our production studio in Dhaka, Bangladesh.

Processing time

Orders are typically processed within 1–3 business days. We will send you an email once your order has been shipped, along with tracking details.

Shipping rates

Shipping costs are calculated at checkout based on your location and order size.

International delivery

ohd ships internationally. Delivery times vary by destination and carrier, but regular shipping typically takes 3–7 business days depending on the country and region. Please note that international orders may be subject to customs duties, taxes, or import fees determined by your local authorities.

Tracking

All orders are shipped with tracking whenever available. Tracking information will be shared once your package is dispatched.

Delays

Delivery times are estimates and may be affected by customs processing, local courier delays, or peak shipping periods.

Incorrect address

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders delivered to an incorrect or incomplete address provided by the customer.

Lost or damaged parcels

If your package arrives damaged or is lost in transit, please contact us as soon as possible so we can assist.

For any shipping-related questions, reach us at contact@ohd.studio